Background
Caratlane Trading Pvt. Ltd. is one of the leading Jewellery E Commerce company having diamond jewellery manufacturing set up and Retail out lets across India.
Need for a Business
- They were planning to have seamless integration of the mfg unit , Retail Stores & E Commerce business i.e. B2 C Website.
- They have tried many software solutions in the past to integrate the whole business cycle right from manufacturing to Sales and E Commerce integration but did not materialized for them.
Challenges
- Using Multiple systems fetching various data.
- Data was duplicate & In accurate in nature.
- Customer creation is duplicated and hence turn around time is huge.
- Maintenance of multiple systems was an issue.
- They were going for huge expansion of retail outlets where again all independent software running which were disconnected with the website / FG data.
Solution
SEA Browser Based ERP
Benefits
- Seamless data which is centralized in nature.
- Cleaned up Master’s Data. Since they were using multiple systems ,huge amount of data duplication was present which was cleaned.
- Uniform information is flowing across.
- Customer Response time is improved.
- At Manufacturing level , turn around time is improved.
The data TO and From the website has been made seamless