Jewellery Retail Software Built for the Way You Sell
What Is Synergics Jewellery Retail Software?
Jewellery deserves software that understands weight, purity, and trust. Synergics Jewellery Retail Software delivers this with gram-level precision, live gold rates, and karigar tracking built into the platform. The result is one connected system for billing, inventory, CRM, and compliance at the jewellery counter.
How Does Jewellery Retail Software Work in a Showroom?
Jewellery retail software brings point-of-sale billing, purity-wise inventory, live gold rate calculations, and customer management into one system, built specifically for how a jewellery showroom actually runs.
Synergics tracks gross weight, net weight, and karat purity as core fields for every piece in your store, applies live metal rates automatically to every quote and invoice, and connects billing directly to inventory and accounting, so your numbers stay accurate without end-of-day reconciliation.
Why Choose Synergics Jewellery Retail ERP?
Synergics is built around how jewellery actually works, and how your business actually grows. Every piece, every rate, and every job gets tracked with the precision jewellery demands, while your store stays connected to the tools and systems you already use. As you grow from one location to many, that same connected foundation scales with you.
Purity and Weight Tracking, Built In
Gross weight, net weight, stone value, and karat purity stand as core fields for every piece in your inventory.
Live Gold and Silver Rates
Current metal rates apply automatically to every quote and invoice, all day, every day.
Karigar and Job Work Management
Custom orders, repairs, and outsourced labour get dedicated tracking, with metal issue, return, and wastage recorded per job.
Connected From One Store to Many
Centralized visibility and consolidated reporting across every branch, with real-time sync across your eCommerce website, GST portals, Tally accounting, and RFID or barcode scanners.
How Does Jewellery Software Manage Gold Saving Schemes and Promotions?
Jewellery software manages gold saving schemes by automating instalment tracking, payment reminders, and redemption at maturity, while giving the business real visibility into outstanding scheme liability. Synergics turns scheme management from a manual ledger exercise into a connected system that also drives targeted promotions back to enrolled customers.
Structured Savings Plans
Configure any savings format your business runs, including common structures like 11+1 plans, tailored to how you actually operate.
Automated Ledger Tracking
Every instalment gets recorded automatically, with a running, accurate balance for each customer at all times.
SMS Payment Reminders
Customers stay on track with automated reminders, without your team manually following up on due dates.
Maturity Alerts and Redemption
The system flags upcoming maturities in advance, and redemption applies automatically once a scheme matures, with no manual calculation at the counter.
Scheme Liability and Performance Reporting
See total outstanding scheme liability across every active plan at a glance, along with which schemes are actually driving enrolment, giving management real financial visibility, not just a customer-facing ledger.
Targeted Scheme-Based Promotions
Send personalized offers based on scheme type, tenure, or upcoming maturity date, turning scheme customers into repeat buyers well beyond their first enrollment.
Top Features of Synergics Jewellery Retail Software?
Synergics is jewellery retail software built around how a jewellery store actually runs, from the moment a customer walks in to the moment they walk out with their purchase. Whether you operate a single jewellery shop or a multi-location jewellery store, every feature below connects sales, inventory, and customer relationships into one system.
Estimation & Billing
Print an estimate straight from the sales floor, then complete billing in under a minute, handling daily gold rates, old gold credit, loyalty points, and multiple payment modes in one seamless flow. Every invoice is digitally signed and sent instantly by email and WhatsApp.
Loyalty Management
Customers check their points balance and redeem it at the same counter where they're billing, with rewards and tier upgrades applied automatically as they shop. It's built-in loyalty, not a bolted-on add-on.
CRM
Every customer profile captures birthdays, anniversaries, and family groupings, with proactive reminders sent to your team ahead of key dates. One click surfaces a customer's full history: purchases, returns, repairs, running schemes, and loyalty points.
Repair Management
Track every repair order from intake to completion, with labour, metal, and material costs calculated automatically. Customers get an SMS and email the moment their piece is ready for pickup.
Layaway Support
Book special orders with or without an advance, and link or transfer deposits between orders as needed, giving customers flexibility for special occasions.
Discount Management
Set discount limits by role, salesperson or store manager, with an automatic approval workflow the moment a request goes beyond that limit. Every approval and rejection is logged, so nothing depends on the owner being physically in the store.
Order Management
Book made-to-order and bespoke pieces from your catalogue or a customer's own design, with or without an advance. Full order tracking means customers know exactly where their piece stands, right up to pickup.
Lost Opportunity Analysis
Record every walk-in, even the ones who don't buy, along with their interest and any reason for not purchasing. Automatic follow-up alerts and monthly performance summaries turn missed sales into a real coaching tool.
Customer Checks & Balances
See real-time payables, receivables, and metal balances at a click, with full support for multi-currency ledgers.
Buy Back, Old Metal Purchase & Exchange
Define your own buyback and exchange policies, lifetime or time-bound, with full transparency on weight and valuation. Old gold purchases get the same transparent, real-time pricing.
Scheme Management
Configure gold savings schemes for however your business runs them, fully integrated with POS, billing, and accounting, so scheme payments and redemptions never need manual reconciliation.
Digital Catalogue
Build catalogues directly from stock or your design masters, searchable by metal weight, price point, or stone weight, and generate an order, estimate, or invoice straight from the cart.
Pricing Rules
Change pricing strategy overnight with zero vendor dependency, using a robust formula-builder engine for anything from simple MRP pricing to complex, fully custom rules, whether you price by MRP or daily gold rate.
Style Master
Define bills of material as simple single-line entries or as complex, hundred-row definitions, with images and videos attached directly to each master for instant cataloguing.
Procurement
Procure gold, silver, platinum, precious and semi-precious stones, diamonds, findings, and finished pieces, with dual units of measurement for stones (carats and pieces) and full support for bulk buying.
Barcode & RFID Management
Every piece gets a unique, scannable identity. Stock takes run in a click and flag variances instantly, and repricing updates automatically on scan, no physical barcode changes required.
Inventory Management
Every piece, gram, and cent stays traceable, valued on a weighted-average basis, viewable by location, barcode, or across your full inventory at a click.
Stock Valuation
Accurate, real-time stock valuation keeps your numbers reliable across every location and every item.
Subcontractor Production & Karigar Management
Track outsourced manufacturing process by process, linked directly to the originating order. Allowable wastage per job worker is defined and tracked through to material settlement, right down to individual diamonds set in a piece.
Franchisee Management
Manage a full franchisee network, including inventory transfers, orders, advances, and invoicing across company and franchisee locations, in either direction.
Multi-Branch & Multi-Location Management
Transfer stock and reflect sales across locations in real time. Gift vouchers redeemed in one location are invalidated everywhere else instantly, and customers can buy in one store and collect in another.
Financial Control & Accounting
Built-in financial accounting with branch-level accounting, petty cash management, and drill-down profit and loss statements and balance sheets, giving a clear, accurate picture of the business anytime, anywhere.
Memo Management
Receive goods on memo from vendors, or extend memo terms to customers for approval, with your total stock report always showing exactly what's out on memo in either direction.
AI Data Analytics with VISOR
Retail data shouldn't require a report before it means anything. VISOR, our conversational AI assistant, turns your sales, inventory, and margin data into direct answers, the moment you ask. No dashboard to dig through, no waiting on someone to pull numbers together, just a real question and a real answer, in plain English.
Book Your Personalized Demo
Speak with our ERP experts to see how Synergics Jewellery ERP can be customized for your jewellery business goals, workflows, and growth plans. Pricing is tailored to your specific setup, so the clearest way to get an accurate quote is a quick conversation.
Call Us!
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Frequently Asked Questions
1. What is jewellery retail software?
Jewellery retail software is business management software built specifically for jewellery showrooms, handling point-of-sale billing, purity-wise inventory, live gold rate calculations, and customer management in one system, rather than several disconnected tools.
2. How does Synergics Jewellery ERP handle HUID tagging and GST compliance?
Our ERP fully supports mandatory HUID compliance by tracing the unique history of every tagged piece. During checkout, the POS automatically generates digitally signed, GST-compliant invoices with clear breakups of metal weight, stone value, making charges, and taxes.
3. Can I process old gold exchanges and buybacks directly at the POS counter?
Yes. The billing system allows you to instantly calculate old gold value based on the daily live rate, deduct stone weights, and automatically apply the exchange credit against the customer’s new purchase invoice in a single, seamless transaction.
4. How does the ERP handle stock transfers between multiple store branches?
Synergics Jewellery ERP provides centralized control for multi-location jewellers. Owners can execute secure, tracked inter-branch stock transfers, synchronize daily gold rates across all stores simultaneously, and view consolidated profit and loss reports from a single master dashboard.
5. How does the system prevent stock shrinkage and speed up physical audits?
We utilize gram-to-cent accurate tracking combined with barcode and RFID integrations. This allows staff to conduct rapid daily stock takes using handheld scanners, instantly identifying any weight variances or missing pieces down to the exact tray and counter.
6. Can customers redeem gold saving schemes and loyalty points during checkout?
Absolutely. The built-in CRM automatically tracks customer loyalty points and active instalment schemes, like 11+1 plans. Cashiers can view available balances and process redemptions directly on the billing screen without navigating to a separate ledger.
7. What third-party software and hardware does Synergics integrate with?
Synergics provides seamless, out-of-the-box API integrations for eCommerce platforms, mobile apps, official GST e-invoicing portals, Tally accounting software, and handheld RFID or barcode scanners.
8. Does the POS system include a module for jewellery repair management?
Yes, the software features a comprehensive end-to-end repair tracking workflow. You can log drop-offs with exact stone counts and metal weights, calculate karigar labour fees, and automatically send WhatsApp or SMS pickup alerts to the customer when the repair is finished.
9. Does Synergics Jewellery Retail ERP include AI-powered analytics?
Yes. VISOR, our conversational AI assistant, answers real business questions in plain English, drawing on over 220 jewellery-specific queries, so you get direct answers instantly instead of waiting on a report to be built.
10. How much does Synergics Jewellery Retail ERP cost?
Pricing depends on your business size, number of users and locations, and the modules you need. Rather than a fixed price list, we provide a transparent, personalized quote after a free demo, once we understand exactly how your business runs.