AI FOR JEWELLERY
Your software.
Your data. Your Questions.
Go ahead — talk to VISOR for intelligent conversations and the answers you always wanted from your jewellery business — showroom to workshop. In plain English. In seconds.
THE PROBLEM
Your ERP knows everything.
Getting an answer out of it takes days.
Every jewellery business runs on software that records every tag, every gram, every
voucher, every job card. Yet when the owner asks a simple question, the answer travels
through people, reports and spreadsheets — and arrives too late to act on.
Decisions run on gut feel
Which designs to reorder, which stock to melt, which karigar to trust with the next bridal order — decided by memory and instinct, while the real answer sits unread inside the database.
One MIS person is the bottleneck
Every question becomes a request. The report comes tomorrow, in a format built for a different question, and the follow-up question starts the cycle again.
Gold on the workshop floor is invisible
Metal issued to karigars, wastage creeping up job by job, orders stuck in polish or setting — by the time the reconciliation report surfaces it, the loss has already happened.
Dashboards answer yesterday's questions
Dashboards show what someone predicted you would ask months ago. Business moves daily — gold rates, footfall, dead stock, delivery deadlines — and today’s question is never on the screen.
The answer is VISOR.
VISOR sits on top of the software you already use and turns it into a colleague you can talk
to. Ask any jewellery business question — sales, stock, customers, karigars, job orders,
finance — and get an accurate answer from your own data, instantly. No reports. No
waiting. No middleman.
Conversational AI for the jewellery trade
What is VISOR?
VISOR is a conversational AI assistant for jewellery businesses, built by Synergics. It connects to your existing jewellery ERP through a secure, read-only channel and answers business questions in plain English — the way you would ask a trusted manager. Built for the full value chain — retail, wholesale and manufacturing — it understands the language of the trade: tags, touch, wastage, making charges, karigars, job orders, memos, old-gold exchange.
VISOR — Visibility · Intelligence · Strategy · Optimization · Results
V
Visibility
I
INTELLIGENCE
S
STRATEGY
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OPTIMIZATION
R
RESULTS
FEATURES
Everything an owner needs.
Nothing an owner must learn.
VISOR was designed around one rule: the owner of a jewellery business should never need
training to know their own business.
Ask in plain English
No menus, no filters, no SQL. Type a question the way you’d say it across the counter, and VISOR replies with the answer and the numbers behind it.
Works with any ERP
VISOR is ERP-agnostic. Keep the software your team already knows — VISOR connects to it and makes it talk. No migration, no re-entry.
Daily WhatsApp briefing
Every morning, a crisp digest of yesterday’s business lands on the owner’s WhatsApp — sales, collections, stock alerts — like a market ticker for your showroom.
Red · Green · Brown signals
Every metric is benchmarked and colour-coded, so you see at a glance what’s healthy, what’s slipping, and what needs a decision today.
220+ ready business questions
A curated library spanning retail,
manufacturing and a CFO-grade finance module — karigar wastage to category margins — built on the seven profit levers of a jewellery business.
Read-only. Your data stays yours.
VISOR connects through a strictly read-only channel. It can never change, delete or write to your business data — it only reads it to answer you.
HOW IT WORKS
From connection to conversation in three steps
Connect
VISOR links to your existing jewellery software through a secure, read-only connection. Your workflows, billing and team stay exactly as they are.
Ask
Type any business question — or start from the built-in question library. VISOR understands jewellery terms, dates, branches, categories and comparisons.
Decide
Get the answer with context, colour-coded health signals and follow-up suggestions — plus a daily WhatsApp briefing so nothing waits for you to ask.
SAMPLE QUESTIONS & ANSWERS
Ask VISOR anything about your jewellery business
These are real questions from VISOR’s library, answered here with illustrative sample data.
With VISOR, the answers come from your database.
“ What were my sales this Diwali week versus last year's?
This Diwali week: ₹6.8 Cr vs ₹5.4 Cr last year — up 26% ▲. Gold volume grew 11%; the rest came from rate and better making-charge realisation.
“ Which category is dragging my sales down this month?
Diamond rings are down 22% versus your 3-month average — the only category in the red. Every other category is flat or growing.
“ What is my average making charge realisation by category?
Blended realisation is 11.4%. Bridal sets lead at 16.2%; chains trail at 6.1% — below your 8% benchmark.
“ Which salesperson converted the most walk-ins last weekend?
Counter 3 converted 41% of walk-ins — best in the store. The floor average was 27%; two counters fell below 20%.
“ How much dead stock am I sitting on right now?
₹1.86 Cr has not moved in 180+ days — 7.2% of your inventory value. Two-thirds of it is concentrated in one branch and two categories.
“ Which designs sold out fastest in the last 90 days?
Lightweight temple-work jhumkas — average shelf life of just 9 days. You’ve been out of stock on 4 of the top 10 designs for over 2 weeks.
“ Is my stock mix right for the wedding season?
Bridal inventory is 14% of stock against a 22% seasonal benchmark. At last year’s velocity you’d run short by mid-November.
“ Which items should I consider melting or exchanging?
163 items are past 300 days with zero enquiries — mostly heavy antique bangles. Melting frees roughly 2.1 kg of gold for fast-moving designs.
“ Which karigar's wastage has been creeping up over the last 3 months?
One workshop’s average wastage rose from 2.1% to 3.4% over 3 months — costing roughly 86 g of gold across 42 jobs. Two other karigars stayed comfortably inside the 2.5% benchmark.
“ How much gold is lying with karigars right now, and for how long?
6.8 kg is currently issued across 14 karigars. 1.2 kg has been out for more than 45 days against a 30-day norm — concentrated with 2 workshops.
“ Which job orders will miss their delivery date this week?
9 orders are at risk — 6 stuck at setting, 3 at polish. Three of them are customer-committed bridal orders due before Saturday. Want the list with karigar names?
“ What is my actual making cost per gram versus what I charge?
Blended making cost is ₹412/g against an average realisation of ₹586/g — a ₹174/g spread. But on chains the spread is just ₹38/g, below your floor.
“ Was the gold I issued this month fully reconciled with receipts and wastage?
Issued 4.32 kg; received back 4.19 kg in finished goods plus 98 g declared wastage. 32 g is unaccounted across 3 job cards — flagged for review.
“ Is the touch of finished goods matching what I issued?
Average received purity is 91.4% against 91.6% issued — within tolerance overall, but one workshop’s jobs show a 0.6-point recurring variance worth checking.
“ Who are my top 20 customers I should invite to the new collection launch?
Ready — ranked by lifetime value and recency. Together they account for ₹4.3 Cr in the last 24 months; 6 of them haven’t visited in over 90 days.
“ How many gold scheme members are due to mature next month?
212 members mature next month with accumulated value of ₹1.9 Cr. Members historically spend 1.6× their maturity value — worth planning the floor for.
“ Which customers bought bridal sets but never came back?
87 customers in the last 3 years — a natural anniversary and gifting audience. 31 of them have upcoming purchase anniversaries within 60 days.
“ What share of my sales came from repeat customers this quarter?
44% — up from 38% last quarter. Repeat customers also carry a 2.3-point higher making-charge realisation than walk-ins.
“ What is my net profit this month, and what moved it?
Net profit is ₹38.4 L, up 9%. Making-charge income and old-gold margins drove the gain; interest cost on gold loan rose and shaved 1.2 points.
“ How exposed am I to the gold rate right now?
Your unhedged position is 3.4 kg. A ₹100/g move swings inventory value by roughly ₹3.4 L — above your comfort band of 2 kg.
“ Which branch has the best return on inventory?
The flagship branch turns inventory 2.8× a year; the newest branch is at 1.1× — the gap is worth ₹62 L a year in locked capital.
“ Are my receivables under control?
Outstanding B2B receivables are ₹94 L; ₹21 L is past 90 days, concentrated with 3 parties. Average collection days rose from 34 to 41.
FREQUENTLY ASKED QUESTIONS
Straight answers about
AI for your jewellery business
What is VISOR?
VISOR is a conversational AI assistant for jewellery businesses, built by Synergics. The name stands for Visibility, Intelligence, Strategy, Optimization & Results. VISOR connects to your existing jewellery software and answers business questions — about sales, stock, customers and profit — in plain English, in seconds.
Does VISOR work with my existing jewellery software?
Yes. VISOR is ERP-agnostic — it works with any jewellery ERP or billing software, not only Synergics S.E.A. It connects to the data you already have. No migration, no re-entry, and no change in how your team works day to day.
Do I need to learn reports, dashboards or SQL?
No. You type a question the way you would ask a colleague — “Which items haven’t sold in six months?” — and VISOR replies with the answer in plain language, along with the numbers behind it and sensible follow-up questions.
Is my business data safe?
Yes. VISOR connects through a secure, strictly read-only channel. It can never modify, delete or write to your business data — it can only read it to answer your questions. Your data remains in your database, under your control.
What is the daily WhatsApp briefing?
Every morning, VISOR sends the owner a short WhatsApp digest of yesterday’s business — sales, collections, stock movement and alerts — with red, green and brown health signals so you know at a glance what needs attention before you reach the store.
Does VISOR work for jewellery manufacturers as well as retailers?
Yes. VISOR is built for the full jewellery value chain — retail, wholesale and manufacturing. Manufacturers can ask about karigar-wise wastage, gold issued versus received, job order status, work-in-progress, touch and purity variance, making cost per gram and delivery timelines — all in plain English, from the job cards already in your software.
How is VISOR different from dashboards and MIS reports?
Dashboards answer the questions someone predicted months ago; VISOR answers the question you have right now. There is nothing to configure, no report to request, and no dependence on one MIS person. The owner asks directly and gets the answer directly.
Where can I see a live demo of VISOR?
Visit the Synergics stall at IIJS Premiere 2026, NESCO Goregaon, Mumbai for a live demonstration — or request an online demo any time through the Synergics website.
SEE IT LIVE
Go Ahead — talk to VISOR
Bring your hardest business question. Watch VISOR answer it from real jewellery data, live, in seconds. Then imagine it connected to yours.