Everything You Need to Manage Your Jewellery Business

Jewellery ERP Features Built for the Way Your Business Works

Manage your jewellery business from product creation and procurement to manufacturing, inventory, retail, wholesale, CRM, accounting, and analytics, all through one integrated jewellery ERP.

Synergics Jewellery ERP connects the processes that matter most to your business, with VISOR, our conversational AI, adding real-time answers on top of real-time visibility, and far fewer disconnected systems.

One Jewellery ERP. Every Critical Business Process.

Jewellery businesses run on workflows that generic ERP systems often struggle to handle, from weight-based inventory and metal accounting to BOMs, karigar job work, wastage, repairs, jewellery billing, and multi-location stock.

Synergics Jewellery ERP is built specifically around these requirements

Connect your Product → Order → Procurement → Manufacturing → Inventory → Sales → Retail → Customer → Finance → and AI-powered analytics, into one connected system.

Product & Catalog Management

Build a Reliable Jewellery Product Master

Create and manage structured product definitions for everything from simple jewellery pieces to complex products with multiple components and attributes.

Key features

Jewellery Order Management

Keep Every Order Connected from Booking to Fulfilment

Manage different order types through dedicated workflows and connect customer requirements with products, inventory and production.

Key features

→ Sales orders
→ Stock orders
→ Repair orders
→ Customer-specific orders
→ Order-wise stock reservation
→ Order-linked production
→ Order status tracking
→ Order analysis

Jewellery Procurement & Purchase Management

Control What You Buy, When You Buy It and Why

Manage procurement across raw materials, semi-finished products and finished goods through controlled purchasing workflows.

Key features

→ Purchase orders
→ Purchase verification
→ Supplier management
→ Raw material procurement
→ Material requirement planning
→ Purchase tracking
→ Procurement reporting

Jewellery Inventory Management

Track Every Piece, Gram and Value in Real Time

Jewellery inventory cannot be managed like conventional retail stock. Synergics gives you visibility across raw materials, work-in-progress, semi-finished goods and finished jewellery.

Key features

→ Piece-wise tracking
→ Weight-wise tracking
→ Value-wise tracking
→ Raw material inventory
→ WIP inventory
→ Finished goods inventory
→ Location-wise inventory
→ Barcode-wise inventory
→ Customer goods tracking
→ Stock valuation
→ Inventory validation
→ Multi-location stock

Jewellery Manufacturing Management

Manage Production from BOM to Finished Jewellery

Bring production planning, material movement, job work, wastage, and finished-goods receipt into one connected workflow.

Key features

→ Production planning
→ BOM management
→ Process management
→ Material issue
→ Material receipt
→ WIP tracking
→ Production costing
→ Stock reservation
→ Finished-goods receipt
→ Loss management
→ Refining
→ Dust collection
→ Diamond/stone loss tracking

Karigar & Job Work Management

Know Where Every Gram Goes

Track material issued to karigars and subcontractors through receipt, production, wastage and settlement.

Key features

→ Karigar master
→ Job cards
→ Metal issue
→ Metal receipt
→ Process-wise job work
→ Wastage tracking
→ Loss tracking
→ Labor calculation
→ Subcontractor ledger
→ Job settlement
→ Performance tracking

Jewellery Retail POS & Billing

Faster Billing with Real-Time Stock Visibility

Give your sales teams a jewellery-specific POS designed for showroom operations.

Key features

→ Jewellery POS
→ Touch-screen billing
→ Kiosk-friendly billing
→ Estimation
→ GST billing
→ Invoice generation
→ Payment integration
→ Real-time inventory updates
→ Sales returns
→ Exchange transactions

Jewellery Wholesale Management

Manage B2B Orders, Distribution and Stock from One Platform

Support wholesale operations with dedicated sales, inventory and distribution workflows.

Key features

→ B2B orders
→ Outright sales
→ Consignment sales
→ Memo sales
→ Sales invoices
→ Memo approvals
→ Memo returns
→ Sales returns
→ Stock transfers
→ Multi-location management
→ Customer ledgers
→ Location-wise reporting

Jewellery CRM & Customer Management

Turn Customer Data into Repeat Business

Keep customer information, purchase history, loyalty and engagement connected with your sales operations.

Key features

→ Customer profiles
→ Purchase history
→ Customer ledger
→ Loyalty programs
→ Points accumulation
→ Points redemption
→ Personalized promotions
→ Customer segmentation
→ Campaign management
→ Customer analytics

Barcode & RFID Jewellery Inventory Management

Faster Stocktaking. Better Accuracy

Manage jewellery identification, scanning, stocktaking and repricing with integrated barcode and RFID workflows.

Key features

→ Barcode generation
→ Barcode scanning
→ RFID
→ Stocktaking
→ Variance identification
→ Tag printing
→ Label printing
→ Smartphone scanning
→ Handheld scanner support
→ Automatic price retrieval

Jewellery Repair Management

Track Every Repair from Receipt to Delivery

Keep repair orders separate, visible and traceable.

Key features

→ Repair order creation
→ Repair status
→ Department assignment
→ Labor tracking
→ Metal tracking
→ Stone/material tracking
→ Repair costing
→ Repair billing
→ Customer communication
→ Repair history
→ Repair dashboard

Gold Savings Scheme Management

Manage Customer Schemes Beyond Spreadsheets

Manage customer enrollment, installments, maturity and redemption through a structured digital workflow.

Key features

→ Scheme creation
→ Customer enrollment
→ Installment tracking
→ Payment collection
→ Customer ledger
→ Scheme maturity
→ Redemption
→ Customer communication
→ Scheme reporting

Multi-Store & Franchise Management

Central Control Without Losing Store-Level Visibility

Manage multiple stores, branches, warehouses and franchise operations from one connected system.

Key features

→ Multi-branch management
→ Multi-location inventory
→ Inter-store transfers
→ Centralised product master
→ Store-wise sales
→ Location-wise profitability
→ Consolidated reporting
→ Franchise management
→ Role-based access

Financial Accounting for Jewellery Businesses

Connect Operations with Financial Control

Bring business transactions and financial records together through integrated accounting.

Key features

→ Built-in accounting
→ Branch accounting
→ Receivables
→ Payables
→ Customer ledgers
→ Payment approvals
→ Voucher approvals
→ Bank reconciliation
→ Profit & Loss
→ Balance Sheet
→ Budgeting
→ Credit management
→ Drill-down reports

MIS Reporting & AI-Powered Business Analytics

See What's Happening Across Your Business, and Ask What's Next

Give management the information needed to understand sales, inventory, production, customers, and financial performance. Real-time dashboards answer the obvious questions. VISOR, our conversational AI assistant, answers the ones a dashboard can’t, instantly, in plain English.

Key features

→ MIS reports
→ Custom reports
→ Scheduled reports
→ Real-time analytics
→ Sales analysis
→ Inventory reports
→ Production reports
→ Customer analytics
→ Financial reports
→ Location-wise reports
→ Management dashboards

eCommerce & Marketplace Integration

Connect Your Online and Offline Jewellery Business

Synchronize your digital sales channels with your central product and inventory data.

Key features

→ Product synchronization
→ Inventory synchronization
→ Online order management
→ Marketplace integration
→ Centralized inventory
→ Online sales reporting

Built for Every Stage of the Jewellery Business

Jewellery Manufacturers

Production, BOM, karigar, job work, wastage, refining and inventory.

Jewellery Wholesalers

B2B orders, consignment, memo sales, distribution and stock management.

Jewellery Retailers

POS, billing, inventory, CRM, schemes, repairs and multi-store operations.

Jewellery Chains & Franchise Businesses

Centralized control, multi-location inventory, consolidated reporting and franchise management.

eCommerce Jewellery Businesses

Connect product, inventory and online orders with your ERP.

Why Synergics Is More Than a Generic ERP

Built for Jewellery

Designed around jewellery-specific workflows rather than forcing jewellery businesses into generic ERP processes.

One Connected Platform

Manufacturing, inventory, sales, retail, CRM, and finance work from connected data.

Configurable

Adapt workflows, pricing, approvals, and reports to your business requirements.

Scalable

Support growing inventories, multiple locations, and increasing transaction volumes.

Real-Time Visibility, Real-Time Answers

Access current operational information across locations and departments, and ask VISOR, our conversational AI, a direct business question for an instant answer.

Cloud-Based

Access your ERP through the browser, without relying on traditional on-premise installation.

Connect Your Entire Jewellery Business

PRODUCT & DESIGN

ORDER MANAGEMENT

PROCUREMENT

MANUFACTURING

INVENTORY

WHOLESALE / RETAIL / ECOMMERCE

CRM

ACCOUNTING

MIS & BUSINESS ANALYTICS

See What Synergics Can Do for Your Jewellery Business

Your jewellery business has its own workflows, inventory requirements and growth plans.

Let’s show you how Synergics Jewellery ERP, and VISOR, can fit into them.

Frequently Asked Questions About Jewellery ERP Features

What features should a jewellery ERP have?

A jewellery ERP should support jewellery-specific inventory, manufacturing, order management, POS, billing, CRM, accounting, procurement, barcode or RFID tracking, reporting, and multi-location operations. Synergics combines these capabilities in one integrated platform.

What features does Synergics Jewellery ERP include?

Synergics includes product management, order management, procurement, inventory, manufacturing, karigar and job work management, retail POS, wholesale management, CRM, barcode and RFID, repair management, financial accounting, MIS reporting, AI-powered business analytics, and eCommerce integration.

Does Synergics Jewellery ERP include AI-powered analytics?

Yes. Synergics includes VISOR, a conversational AI assistant that answers real business questions instantly in plain English, alongside real-time dashboards and MIS reporting, so you get direct answers, not just data.

Is Synergics Jewellery ERP suitable for jewellery manufacturers?

Yes. Synergics supports production planning, BOMs, material movement, WIP, job work, karigar management, wastage, loss management, refining, and finished-goods tracking.

Can Synergics manage jewellery inventory by weight?

Yes. Synergics is designed to track jewellery inventory using piece, weight, and value-based information, including raw materials, WIP, and finished goods.

Does Synergics have jewellery POS and billing?

Yes. Synergics includes jewellery POS, touch-friendly billing, estimation, GST billing, payment integration, and real-time inventory updates.

Does Synergics support multiple jewellery stores?

Yes. Synergics supports single-store and multi-branch operations with centralized management and consolidated reporting.

Does Synergics support karigar management?

Yes. Synergics supports job cards, material issue and receipt, process-wise job work, wastage tracking, labor calculations, and subcontractor settlement.

Does Synergics support barcode and RFID?

Yes. Synergics supports barcode and RFID-based stocktaking, scanning, variance identification, and repricing workflows.

Does Synergics include jewellery CRM?

Yes. Synergics includes customer profiles, purchase history, loyalty programs, points, personalized promotions, and customer engagement capabilities.

Does Synergics include financial accounting?

Yes. Synergics includes built-in financial accounting with receivables, payables, ledgers, payment approvals, bank reconciliation, budgeting, and financial reporting.

Can Synergics integrate with eCommerce?

Yes. Synergics supports eCommerce integration for product listing, inventory synchronization, and online order management.

Can Synergics Jewellery ERP be customized?

Yes. Synergics supports configuration and customization of workflows, inventory structures, pricing models, approval processes, and reports to align with individual business requirements.