Featured in CIO Insider, 2019 (10 Most Recommended ERP Solution Providers)
Synergics is a Mumbai-based software development company with business automation as its core forte. Synergics’ ERP software portfolio ranges from Jewellery ERP Suites and Stones ERP Suites to Crew Management and Rice Mill Management. It improves productivity and profitability for jewellery businesses by providing accurate tracking of all business transactions, comparing periodical data, and generating the information necessary to control costs, improve customer service, and drive higher profit.
Synergics’ Jewellery ERP Suite and Stones ERP Suite are specifically designed to provide maximum control over diamond and colour stone inventory, with strong security features permitting view access only to authorized personnel. Synergics’ ERP Suites are ready to use as well as customizable to meet the unique needs of the jewellery industry. The Rice Mill Management software provides a 360-degree solution to organizations, covering everything from precise production planning through to selling and distributing products.
In Conversation With Vivek Das, Director, Synergics Solutions Private Limited
A few years ago, the question most business owners were asking was, “Is it worth the time and investment to automate office processes?” Today, it’s evident that business process automation is essential for operational growth. But SMEs seem to be still stuck. What’s your opinion, and how is Synergics positioned in this scenario?
The Indian scenario has its complexities and inherent issues for SMEs. At Synergics, we understand that alongside automation, there’s a need to educate the client. Controls in any organization are of primary importance, and at Synergics, we ensure the same through business process reengineering and ultimately through the software. Synergics is a company that has been focused for more than a decade on business automation.
Our Enterprise Application is built on the state of the technology and runs completely on the cloud. Synergics Enterprise Application (Formerly branded S.E.A.) is a complete solution with fully integrated financial accounting, giving complete visibility for the business. We follow a motto: Complex World, Simple Solutions.
How are you coming to the rescue of retailers who wish to digitally transform and grow their business while staying conscious of cost?
The majority of retailers want a smarter, more cost-effective way to e-enable their business. The challenge of a single engine pushing and receiving data becomes a bottleneck to moving further. We’ve overcome that and provide a single engine to handle business operations, with extension into e-tailing or even omnichannel presence.
In what manner does Synergics’ Rice Mill Management simplify workflow-driven traceability for end-to-end business processes on the cloud?
Our Rice Mill Management software (Formerly branded Synergics Jewellery ERP for Rice Mills) covers a plethora of business processes, from purchase management to inventory management, and from quality checks to financial accounting. Supporting purchases of all types, the software has an extended app given to agents in the mandi, allowing them to send quantity and rate for approval to the company. It also lets vendors inform the company about vehicle details once a purchase order is placed, which is very helpful for controlled inward movement.
The software automates the production process seamlessly, capturing the inputs and outputs of machines with minimal human interference. Insurance, freight, cash discounts, and commissions, the other variables in any order placed, can be treated as part of the price or accounted for separately, both scenarios are supported. The price for sales is a dynamic activity, governed by market demand and supply. The system even has built-in intelligence to understand and track packaging requirements from the day an order is punched in.
Such an exceptional and comprehensive suite of products must have earned a number of accreditations for Synergics. Can you tell us about them?
Synergics is SOC 2 Type II certified for its software, implementation, and data centre services. Our systems adhere to the standards set for Security, Availability, Processing Integrity, Confidentiality, and Privacy.
What’s your vision for the company? What new and exciting products is Synergics bringing to the market?
We have a vision of organizing the SME segment. So, Synergics is in the process of launching its ERP on a SaaS model, which will be more affordable and easier to use.









